In today's society, one can never be too cautious, especially when contemplating the threat of bodily harm or theft. As the owner of a hotel, it is your responsibility to ensure that your guests are safe throughout their stays. If you have dealt with an altercation recently and this has resulted in some negative feedback, beef up security and delegate tasks to keep the hotel grounds secure.

Be Aware of Who Is on Your Property

People can drive in and out of your hotel's parking lot and there isn't much that you can do to deter unwarranted people from entering the property. If amenities and rooms are off limits, however, this could greatly reduce the amount of curious people who decide to peruse the grounds. Invest in fencing to create a border around property or features that are only designated for your guests use.

Install security cameras around the premises, including at the end of each hallway that leads to the hotel rooms and near the tennis court, swimming pool, and any other outdoor equipment where people tend to congregate.

Your video monitor should be set up either inside the main office that is used for checking in or a room that is off-limits to your guests and that is solely used for security purposes. Assign your staff members to monitor the footage that is being captured and to additionally walk through the building and along the grounds.

Although the footage that is recorded will pretty much alert you to any problems that are occurring in the vicinity, it isn't reasonable to expect someone to keep their eyes glued to the monitor at all times. With the addition of physical monitoring, you will have a better chance of discovering an issue that has occurred and then can use the footage to verify what you suspect and to potentially identify the perpetrator.

Keep a Watchful Eye on Your Guests

Don't assume that all fights or acts of vandalism or theft are going to be conducted by people who aren't staying at your hotel. There is no way to determine a guest's background and a person who seems innocent could be a nightmare to contend with, once they are fueled by drugs or alcohol. Upon checking in, request a copy of each person's state-issued identification. Make a list of rules that pertain to the expectations that you have for your guests. In the listing, describe what will occur if a rule is broken.

For instance, if you plan on asking someone to leave the grounds if they are found to be guilty of a crime, then describe this fact in your rule list. Hand a copy of the rules to each guest. Keep tabs on your guests, during times that they are outside socializing or spending time in the hotel restaurant and bar. Use monitoring, in conjunction with reviewing the security footage.